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The size of the tar file.
To generate the tar archive for technical support
1. On the Configuration tab, navigate to Diagnostics > Technical Support.
2. In the details pane, from the Action list, select Generate Technical Support File.
3. In the Generate Technical Support File dialog box, from the Mode list, select the appropriate option for whether you
want to archive data of XenServer, Management Service, Appliance (including XenServer and Management Service),
Instances, or Appliance (including instances).
4. Click OK.
To download the tar archive for technical support
1. In the Technical Support pane, select the technical support file that you want to download.
2. From the Action list, select Download. The file is saved to your local computer.
Command Line Interface support for Management Service
You can now use the command line interface to perform operations on the Management Service. The following operations
are supported:
Add, Set, Delete— To configure the resources.
Do— T o perform system level operations. For example, management service upgrade or shutdown, or reboot.
Save— To add interfaces, which are used for NetScaler provisioning.
To access the CLI, start the secure shell (SSH) client from any workstation connected to the Management Service IP
address. Log on by using the administrator credentials.
You can access detailed information about command usage and syntax from the man pages.
Note: CLI is not supported over console access.
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