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Performing Appliance Reset
Aug 08 , 2017
NetScaler SDX appliance allows you to:
Reset the configuration of the Appliance.
Reset the Appliance to factory version
Reset the Appliance to a particular Single Bundle Image version
Before performing an appliance reset, back up all the data stored on the appliance, including the settings of all the
NetScaler instances provisioned on the appliance.
Citrix recommends that you store the files outside the appliance. Performing an appliance reset terminates all current client
sessions with the Management Service, so you have to log back on to the Management Service for any additional
configuration tasks. When you are ready to restore the data, import the backup files by using the Management Service.
The Management Service provides the Config Reset option to reset the configuration of the Appliance. The Config Reset
option performs the following:
Deletes NetScaler VPX instances.
Deletes SSL certificate and key files.
Deletes license and technical archive files.
Deletes the NTP configuration on the appliance.
Restores the time zone to UTC.
Restores prune and backup policies to their default settings.
Deletes the Management Service image.
Deletes the NetScaler image.
Deletes all XVA images except the last image file that was accessed on the appliance.
Restores default interface settings.
Restores the default configuration of the appliance, including default profiles, users, and system settings.
Restores default IP addresses for XenServer and the Management Service.
Restores default passwords for XenServer and the Management Service.
Restarts the Management Service.
Performing Factory Reset by Using NetScaler GUI
The factory reset process takes approximately one hour.
Important: Make sure you connect a serial console cable to the appliance before performing a factory reset.
1. On the NetScaler GUI, click Configuration > System > Sytem Administration > Appliance Reset.
2. In the Appliance Reset dialog box, select the reset type from the drop-down list.
3. Click OK.
For more information about how to perform different reset types, see the details provided in NetScaler 11.1
documentation.
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