© 1999-2017 Citrix Systems, Inc. All rights reserved. p.235https://docs.citrix.com
Voltage 7 (Volts) 0.00
Fan 0 Speed (RPM) 5929
Fan 1 Speed (RPM) 0
Fan 2 Speed (RPM) 0
Fan 3 Speed (RPM) 0
Temperature 0 (Celsius) 40
Temperature 1 (Celsius) 35
Temperature 2 (Celsius) 0
Temperature 3 (Celsius) 0
Done
7. Run the following command to generate a tar of system configuration data and statistics: show techsupport
Example
> show techsupport
showtechsupport data collector tool - $Revision: #1 $! NetScaler version 9.2
The NS IP of this box is 10.10.10.10
Current HA state: Primary (or this is not part of HA
pair!)
All the data will be collected under
/var/tmp/support/collector_10.10.10.10_P_13May2011_12_01
Copying selected configuration files from nsconfig ....
Note: The output of the command is available in the /var/tmp/support/collector_<IP_address>_P_<date>.tar.gz file.
Copy this file to another computer for future reference. The output of the command might be helpful in the event that
you want to contact Citrix Technical Support.
8. At the NetScaler command line interface, switch to the shell prompt. Type: shell
9. Run the following command to verify that 2 Cavium cards are available: root@ns# dmesg | grep cavium
Example
root@ns# dmesg | grep cavium
Cavium cavium_probe : found card 0x177d,device=0x11
cavium0 mem 0xddd00000-0xdddfffff irq 24 at device 0.0 on pci20
Cavium cavium_probe : found card 0x177d,device=0x11
cavium1 mem 0xd6f00000-0xd6ffffff irq 32 at device 0.0 on pci5
Run the following command to verify that 596 MB of RAM is reserved for shared memory: root@ns# dmesg | grep
memory
Example
root@ns# dmesg | grep memory
real memory = 52613349376 (50176 MB)
avail memory = 49645355008 (47345 MB)
NS-KERN map_shared_mem_ioctl (cpu 7, NSPPE-03): Reserving 596 MB for shared memory type 0
10. Run the following command to verify that the appliance has 12 CPU cores: root@ns# dmesg | grep cpu
Example
root@ns# dmesg | grep cpu
cpu0 (BSP): APIC ID: 0