Maintenance and fault finding
84 Block Up Converter Systems 6700/6900 series User Guide
If technical assistance is required...
If the fault diagnosis guidelines do not locate the faulty
module or cable, or if further technical assistance is required
for any other reason, please refer to the contact details
supplied with the equipment. These details are also available
on the internet at www.codan.com.au. In the Satellite
Communications section, click on Product Support.
Outside of normal office hours, Codan has Customer Service
Engineers on call to provide emergency technical assistance.
They will either answer your call immediately or return your
call as soon as possible.
If you are connected to a voice mail system when you call,
please follow the instructions carefully, that is, leave your
name and contact phone number (including the country code),
then a brief, clear description of your problem.
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