Table of contents
Chapter 1: Getting started...................................................................... 11
Contact information..................................................................................................... 12
In the box..................................................................................................................... 12
Additional items needed (not included)...................................................................... 12
Set up your service.......................................................................................................13
System requirements....................................................................................................14
About this manual........................................................................................................14
Enhance system security.............................................................................................. 14
Ethernet connection..................................................................................................... 15
Chapter 2: Battery installation and removal............................................16
Basic battery installation and replacement..................................................................17
Extended battery installation and replacement...........................................................19
Maximum battery installation and replacement..........................................................20
Battery usage and storage conditions..........................................................................22
Battery disposal guidelines................................................................................ 22
Getting battery status...................................................................................................22
Chapter 3: Install and connect your telephony modem........................... 23
Front panel................................................................................................................... 23
Rear panel.....................................................................................................................24
Selecting an installation location................................................................................. 24
Mount the telephony modem......................................................................................25
Tools and materials............................................................................................ 25
Location.............................................................................................................. 25
Wall mounting instructions................................................................................25
Desktop mounting instructions..........................................................................27
Connecting your telephony modem.............................................................................27
Chapter 4: Using the telephony modem................................................. 29
Indicator lights for your telephony modem................................................................. 29
Battery mismatch............................................................................................... 29
Wiring problems.................................................................................................29
Patterns: normal operation................................................................................30
Patterns: startup sequence................................................................................ 30
Using the Reset button...................................................................................... 31
Booting from the battery...................................................................................31
Chapter 5: Using the telephony modem Web Manager...........................32
SURFboard
®
SBV3202 DOCSIS 3.0 telephony modem for Xfinity
®
customers User Guide STANDARD Revision x.3 9
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