16-12 Troubleshooting
COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
Writer: Beth Zanca Saved by: Lorise Fazio Saved date: 06/06/00 9:47 AM
Part Number: 170045-002 File name: Ch16.doc
Solving Diskette and SuperDisk LS-120 Drive Problems
Problem Possible Cause Solution
Diskette drive light
stays on
The diskette is
inserted incorrectly.
Remove the diskette and
reinsert.
The diskette is
damaged.
In Windows 95, Windows
98, and Windows 2000
Professional, run Scan
Disk. Click
Start
→Programs→
Accessories’→System
Tools
→ScanDisk.
In Windows NT, go to the
system prompt and type
a: chdsk. Your computer
will automatically search
for errors.
Diskette drive cannot
write to a diskette
Diskette is not
formatted.
Format the diskette.
1. Double-click on My
Computer.
2. Click on 3.5-inch
diskette.
3. Click File
à Format.
4. Fill in the appropriate
information, then click
Start.
If you are running Windows
NT 4.0, format the diskette
by entering format a: at the
system prompt.
Diskette is write-
protected.
Use a diskette that is not
write-protected.
If the contents of the diskette
may be added to or deleted,
remove write-protection from
the diskette by sliding the
tab on the corner of the disk
until the window is closed.
Computer is writing
to the wrong drive.
Check your application to
see which drive it is trying to
access, then change the
drive letter and/or path if
necessary.
Not enough space is
left on the diskette.
Copy the information onto a
diskette that has more free
disk space.
Diskette drive is
disabled.
Enable the diskette drive
through Device Manager or
through Computer Setup.
Continued
To Next Page
Loading...
Need help?
General