COMPRO IP70 - User Manual

Other manuals for COMPRO IP70

Quick Start Guide2 pages

Questions and Answers

D
David AndersonAug 17, 2025
What to do if my COMPRO IP70 Security Camera is unable to connect to the network?
- D
  damon24Aug 17, 2025
  If your COMPRO Security Camera can't connect to the network, ensure the camera has been powered on for over 1 minute and is connected to either a wired or wireless network. Verify that the IP camera is connected to the correct wireless access point. Double-check that you’ve correctly set the encryption type and key for the connection. If you didn’t use a router on your network, the default IP address for the camera will be 192.168.0.128.
J
jessica48Aug 20, 2025
Why is there no user interface in my COMPRO Security Camera browser?
- J
  Jessica BlackAug 20, 2025
  If you're not seeing the user interface for your COMPRO Security Camera in your browser, it could be due to several reasons. First, ensure that ActiveX is installed as per the on-screen instructions. Also, verify that both 'ComproClientActivex' and 'USActiveX control components' are registered under 'Tools -> Manage Add-ons' in Internet Explorer. Check your Internet Explorer security settings to allow ActiveX installation, adding the camera's IP address to trusted sites. Deleting all files under 'OS Drive\Program Files\Compro Embedded' and reinstalling the ActiveX client may also help. If the browser returns a '213 file not found' error, try restarting your computer.
G
George CervantesAug 23, 2025
What to do if COMPRO Security Camera finds zero cameras during scanning?
- C
  Carl McguireAug 23, 2025
  If your COMPRO Security Camera finds zero cameras during scanning, first ensure the camera is connected to either the wired or wireless network and has been powered on for at least 1 minute. Then, verify that your computer has a successful connection to the network. Make sure the IP camera is connected to the correct wireless access point and that you've correctly set the encryption type and key for the connection, where applicable. If the issue persists, reset the camera and repeat the above steps.
C
Christopher HallAug 26, 2025
Why can't I access my COMPRO Security Camera from the internet?
- K
  Kristina BaileyAug 26, 2025
  If you're having trouble accessing your COMPRO Security Camera from the internet even though it works on your local network, here's what to check: * Ensure you've entered the correct hostname (if using iDDNS) or WAN IP address of your camera in your web browser. * Verify that your local network has an active internet connection. * If the camera's WAN IP address has changed, wait a few minutes for the DNS server to update before retrying. * Make sure your router is configured to allow incoming traffic to the camera by enabling port forwarding on the HTTP and RTSP ports the camera uses.
K
kimberlytaylorAug 28, 2025
What to do if my COMPRO IP70 network diagnosis shows an error icon?
- P
  Patricia RodriguezAug 28, 2025
  If your COMPRO Security Camera shows an error icon in the network diagnosis, it indicates a network issue. Here's what to check: * Verify that the LAN cable is securely connected to both the camera's Ethernet port and your hub/router. * Confirm that your PC, connected to the same router, can access the internet. * Ensure that you have enabled port forwarding on your router and allowed traffic on the HTTP/RTSP ports your IP camera is using.
F
fnorrisAug 31, 2025
How to fix COMPRO Security Camera when I log in but there is no image?
- M
  Michael BrewerAug 31, 2025
  If you're successfully logging in to your COMPRO Security Camera but not seeing an image, here are a couple of things to check: * If you're using Internet Explorer, make sure the Compro ActiveX component is installed and enabled. * If you're using Firefox, Safari, or Chrome, ensure that your VLC codec is properly installed.
J
Joseph WilsonSep 2, 2025
What to do if my COMPRO IP70 cannot store recordings on microSD card?
- A
  Andrew RobersonSep 3, 2025
  If you are unable to store recordings on the microSD card with your COMPRO Security Camera, consider these possible solutions: * Ensure the microSD card is firmly inserted into its slot. * Format the microSD card via the main setup page, choosing [Recording Setup] from the left menu. * Contact Compro technical support if you suspect a compatibility issue with the SD card. * Use a Class 4 or above SD card for video recording. * Configure a motion detection region before setting up event-based recording in Recording Setup.
M
Mia OwenSep 5, 2025
Why can't I access my COMPRO IP70 on the LAN network?
- A
  Aaron KempSep 6, 2025
  If you're having trouble accessing your COMPRO Security Camera on your local network using a web browser, here's what to check: * Make sure the camera has been powered on for over 1 minute and the LED status indicator is lit. * Check that the Ethernet cable is securely connected to both the camera's Ethernet port and the network switch; the LED status indicator should appear blue when the connection is successful. * Verify that the IP address you're entering matches the camera's IP address. If you're sure the camera and your PC have the same subnet mask, disconnect other cameras and use iWizard to scan for the camera on your network. * Confirm that your viewing PC is successfully connected to the LAN network.
A
Amy RaySep 8, 2025
How to troubleshoot DDNS service issues on a COMPRO IP70 Security Camera?
- D
  duncandanielleSep 8, 2025
  If you are experiencing issues with the DDNS service on your COMPRO Security Camera, verify the following: * Ensure that the ID and password are correct in the main setup page. * Confirm that the iDDNS service is enabled and that you have entered the correct address in the main setup page. * Refer to the 'Remote Viewing via Internet Explorer' section in the troubleshooting chapter of this manual for instructions on enabling port forwarding to allow incoming traffic to the network camera.
S
Sarah WestSep 12, 2025
Why is my COMPRO Security Camera image pixelated?
- L
  Leslie BrownSep 12, 2025
  If parts of the image from your COMPRO Security Camera appear pixelated or show square color blocks, it could be due to insufficient network bandwidth. Ensure there is sufficient upload bandwidth available to your network camera.

Summary

Chapter 1: Important Notices

Regulatory Notice

Compliance with FCC Rules and interference statement.

Operation Safety

Guidelines for safe handling and operation of the IP camera.

Chapter 2: Product Overview

Chapter 3: Installation

Connection and Setup

Guides for cable connection and wireless setup.

Camera Mounting and Software Installation

Procedures for camera mounting and software installation.

Chapter 4: Accessing Camera

Viewing Streamed Video Overview

Remote Access Methods

Accessing camera via PC, mobile, and Seedonk client.

Chapter 5: Live View

Chapter 6: Configuration

Main Setup and User Interface

Video and Camera Adjustments

Network Settings and Connectivity

Event and Recording Management

Chapter 8: Maintenance

Maintenance Operations

Chapter 9: Troubleshooting

Device Configuration and Reset Issues

Resolving issues with reconfiguring the device and factory reset.

Connectivity Troubleshooting

General Troubleshooting and Symptoms

Common issues, causes, and solutions for network and image problems.

COMPRO IP70 Specifications

General

Frame Rate	Up to 30fps
Storage	MicroSD card slot (up to 32GB)
Night Vision	Yes
Resolution	1280x720
Lens	3.6mm fixed
Audio	Built-in microphone
Connectivity	Ethernet
Protocols	TCP/IP, UDP, HTTP, HTTPS, DHCP, DNS, DDNS, RTP, RTSP, SMTP, NTP, UPnP
Day/Night	Yes (IR cut filter)
Video Compression	H.264
Network Interface	10/100Mbps Ethernet
Operating Humidity	20%

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