BevMax_Media_Programming_10_6_10 Page 97 of 106
08/15/2013
COIN ACCEPTANCE ISSUES
PROBLEM CAUSE FIX
Coins Returned to Customer
With No Credit Issued
1. Coin Jam in Mech
2. Flight Deck Dirty
3. No Power to Mech
4. Coin Return Lever
Activated
5. Vender in Programming
Mode
6. Timed Event, Inhibit Set
7. Defective Coin Mech
1. Clear Jam and Test
2. Clean Flight Deck
3. Check Harness, Changer to Atlas
Board.
4. Adjust Coin Return Lever
5. Close Service Door
6. Disable Timed Event Inhibit
7. Replace Mech
Will Not Payback Coins 1. No Power to Mech
2. No Coins in Tubes
3. Tubes Programmed
Incorrectly
4. Defective Coin Mech
1. Check / Replace MDB Harness
2. Fill Coin Tubes with Coins
3. Reprogram per Manufacturer
Recommendation
4. Replace Coin Mech
DOLLAR BILL ACCEPTANCE ISSUES
PROBLEM CAUSE FIX
Bill Validator will not run. Prices / tube cash conditions. Check Mech Tubes.
Takes Bill in Then Rejects it Check Validator or Replace
Stacks Bill while in Escrow Mode Max Price Not Yet Reached
Bill Validator No Comms error listed
in Diagnostics Menu, Diagnostics
Errors.
Communication Error with Bill
Validator. Bill Validator Reported
Error.
Takes Bill, Gives No Credit Harness, Validator, Atlas Board Check or Replace Validator,
Harness, Atlas Board
I/O CONTROL BOARD
PROBLEM CAUSE FIX
No Power to I/O Controller. 1. AC Box 1. Replace AC box.
Display blank or locked up. 1. Incorrect Input to Atlas
Controller
2. Low or Missing 24 Volts
1. Check voltage to Atlas
Controller.
2. Make corrections to supply
correct voltage.
Out of Order or other error codes
showing on display
RAM Error Refer to Programming Section,
Diagnostics, Diagnostics Errors for
specific error codes and cures.
Temp out of Service No Vendable Selections
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