DataCard SP55 User Manual

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SP Series Info Central: Troubleshooting
Troubleshooting 1
Is it really trouble? 1
How do I troubleshoot a problem? 1
Locating the problem 3
Making Test Cards 4
Making a printer test card 4
Printer test card 5
Card appearance problems 6
Printing appearance 7
Monochrome printing 14
Print Topcoat problems 16
Laminator topcoat problems (SP75 printer only) 18
Laminator patch problems (SP75 printer only) 21
Communication problems 28
Magnetic stripe problems 34
Magnetic stripe test card 34
Common magnetic stripe problems 34
Obtaining service 36
When to obtain service 36
Packing the printer for shipping 36
Installing Printer Diagnostics 37
TROUBLESHOOTING GUIDE

DataCard SP55 Specifications

General

Print Technology	Dye Sublimation
Print Resolution	300 dpi
Print Capabilities	Full-color, monochrome
Card Capacity	100 cards (input hopper), 30 cards (output hopper)
Card Sizes	CR80 (85.6 mm x 54 mm / 3.375" x 2.125")
Connectivity	USB
Power Requirements	100-240 VAC, 50/60 Hz
Operating System Support	Windows 7, 8, 10