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SP Series Info Central: Troubleshooting
— Communication method used to connect the printer and PC
• Obtain information about the supplies used, including:
— Card stock and type (such as composite or PVC, three-track magnetic stripe, manufacturer, and so on).
This information is located on the packaging for cards.
— Type of ribbon (such as YMCKT) and the lot number used for personalizing cards. This information is
located on the package of the ribbon.
— For SP75, type of laminator material and the lot number.
If you need to call for service, this information will help your service provider address your concerns.
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