Chapter 4 – Maintenance and Adjustments  27 
 
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This section details the cleaning, adjusting, and troubleshooting tips for the printer. The following table 
outlines the recommended maintenance schedule for the various printer parts. 
 
Area  Method  Interval 
Printhead 
Turn OFF the printer before cleaning the printhead. 
Use solvent* applied with a cotton swab to clean 
the printhead from end to end. 
After every roll of media. 
Platen Roller 
Turn OFF the printer. Rotate the platen roller and 
clean it thoroughly with solvent* applied with a 
cotton swab. 
After every roll of media.  
Peel-Off Roller 
Rotate the peel-off roller and clean it thoroughly 
with solvent* applied with a cotton swab.  
After every roll of media.  
Media Path  Solvent*  After every roll of media. 
Peel/Tear Bar  Solvent*  As needed 
Media Sensor  Blown air or brush  Monthly 
Exterior  Mild detergent or desktop cleaner.  As needed 
Interior  Brush or vacuum cleaner  As needed.  
* A solvent containing isopropyl alcohol is recommended for use.  
 
Isopropyl alcohol is a flammable solvent; always take the proper precautions when in use.