90 M-Class
If experiencing this problem…
Try this solution…
Intellifont
will not print:
Intellifont
format is Little/Big Endian specific. The printer uses Big Endian.
Refer to your font supplier for information.
Light print on the right side
(facing the printer) of the label:
The Printhead Leveling Cam may be incorrectly adjusted; see Section 6.2.
The Printhead or Platen Roller may be dirty or worn; clean or call for service.
Missing information in the printed
label:
Check the label format for character placement outside the dimensions of the
label; all row/column values must allow enough space for the height/length of
the characters and bar codes to be printed within the format size.
The available memory may have been exceeded by the memory requirement of
the label format. Try reducing the memory allocated to either the internal
module or scaleable font caches; non-display printers see Section 4.5.2, display
printers see Section 5.1.5
If using serial communications, ensure that the interface cable meets the
requirements found in Section 3.1.2.
Missing print on left or right side
of the label:
Information may be formatted outside the label dimensions. Check your software
program label size. For display printers also check the values in the menu for
Print Control / Column Offset and Print Control / Custom Adjustments / Column
Offset; see Section 5.1.3.
No power (all indicator lights are
‘Off”):
Verify that the AC power cord connection has been made at both the outlet and
the printer; also, ensure the power switch is ‘On’.
Verify that the AC outlet is functioning, or try moving the printer to another AC
circuit.
The AC cord may be damaged; replace it.
The line fuse may be blown; call for service.
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