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This section details the cleaning, adjusting, and troubleshooting tips for the printer. Proper cleaning is
critical. To maintain peak performance of the printer, Datamax-O’Neil offers a complete line of cleaning
products including pens, cards, films and swabs. Visit our website at www.datamax-oneil.com
to learn
more. The following table outlines the recommended maintenance schedule for the various printer parts.
Area Method (Std. Models) Method (Linerless Models) Interval
Printhead
Cleaning Card or Cotton
Swab w/ Isopropyl Alcohol
Cleaning Pen After 3-5 rolls of media
Platen Roller
Cotton Swab w/
Isopropyl Alcohol
Cleaning Pen After 3-5 rolls of media
Peel-Off Roller Cleaning Pen Cleaning Pen After 3-5 rolls of media
Lid Roller
Cotton Swab w/
Isopropyl Alcohol
Cleaning Pen After 3-5 rolls of media
Media Sensor Compressed Air Compressed Air Monthly
Interior
Compressed Air Compressed Air As Needed
Isopropyl alcohol is a flammable solvent; always take the proper precautions when using this
substance.
To achieve optimum print quality and maximum printhead life, Datamax-O’Neil specifies the use of
Datamax-O’Neil brand media and ribbons. These supplies are specially formulated for use in our printers;
use of non-Datamax-O’Neil supplies may affect the print quality, performance, and life of the printer or its
components. For a current list of approved media and ribbons for use in direct thermal and thermal
transfer applications, please contact a Media Representative at (407) 523-5650.
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