59 Workstation Series User’s Guide
6 Troubleshooting
LED Indicators
The printer LEDs are also used to indicate errors and warnings. Refer to the following
chart:
Table 1: LED Indicators
Errors
The following errors may occur:
Action Green LED Red LED Notes
Warning Not affected by
Warning
Slow blink
Error Off Solid
Control Mode Short blink with a
delay
Not affected
by Control
Mode
Only applies when printer is in
configurator session
Printer is not operational during this
time
0.1 seconds on and 2.3 seconds off
Data Processing Slow blink Off
Hardware Failure Off Fast blink
Cooling or Processing
with Warning
Slow blink Slow blink LEDs blink in sync
Maintenance Needed Not affected by
Maintenance Needed
Short blink
with a delay
0.8 seconds on and 3.2 seconds off
Label Presented Fast blink Not affected
by Label
Presented
Waiting for the operator to remove the
label or press ‘Resume’
Errors Description
SYSTEM ERROR Software or label format error. Communication rate too slow.
OUT OF PAPER Out of paper
PRINTHEAD HOT Printhead is too hot
FPGA HARDWARE Analog to digital converter hardware fault
NV RAM HARDWARE Non-volatile memory hardware fault
PAPER SENSOR BLOCKED Top-of-form sensor hardware fault or sensor calibration
performed with paper installed
PAPER CALIBRATION Could not calibrate media
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