2
2 WARRANTY INFORMATION
All of our products come with a one-year warranty from the original date of purchase against defects in workmanship
and materials. If you have warranty or support issues, please contact us at:
WA RRANTY TERMS
1. DEFENDER® products are guaranteed for a period of one year from the date of purchase against defects in
workmanship and materials. This warranty is limited to the repair, replacement or refund of the purchase price
at DEFENDER®’s
option.
2. This warranty becomes void if the product shows evidence of having been misused, mishandled or tampered
with contrary to the applicable instruction manual.
3. Routine cleaning, normal cosmetic, and mechanical wear and tear are not covered under the terms of this
warranty.
4. The warranty expressly provided for herein is the sole warranty provided in connection with the product itself
and no other warranty, expressed or implied is provided
. DEFENDER® assumes no responsibilities for any other
claims not specifically mentioned in this warranty.
5. The warranty does not cover shipping costs, insurance or any other incidental charges.
6. You MUST contact DEFENDER® before sending any product back for repair. You will be sent a Return
Authorization Number with return instructions. When returning the product for warranty service, please pack it
carefully in the original box with all supplied acc
essories, and enclose your original receipt or copy, and a brief
explanation of the problem (include the RA#).
7. This warranty is valid in Canada and the continental US.
8. This warranty cannot be re-issued
.
9. Tea
ring the tamper-proof sticker on the NVR cases will void the product warranty
.
https://www.defender-usa.com/contact/
www.defender-usa.com
DEFENDER® Canada: 4080 Montrose Road Niagara Falls, Ontario, Canada L2H 1J9
DEFENDER® USA: 840 Aero Drive Cheektowaga, New York, USA 14225
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