Dell PowerConnect W-Airwave

Other manuals for Dell PowerConnect W-Airwave

Configuration Guide176 pages

Manual50 pages

Firmware Instructions9 pages

Integration Guide8 pages

Quick Start Guide5 pages

Compatibility Guide3 pages

Questions and Answers

T
Tiffany JonesAug 15, 2025
Why does Dell Software device status remain Down after being added to a group?
- C
  Clinton BrooksAug 15, 2025
  The device status might remain down due to an error in the SNMP community string, an SNMP Get Failed message, or incorrect credentials. To resolve this, select the name of the down device on the APs/Devices > List page. If you see an SNMP Get Failed message, select the APs/Devices > Manage tab. If the credentials are incorrect, return to the Device Communications area on APs/Devices > Manage, enter the correct credentials, and select Apply.
S
stanley64Aug 18, 2025
What to do if SNMP Get Failed message appears in Dell Software?
- S
  simoncatherineAug 19, 2025
  An SNMP Get Failed message may appear because of an incorrect SNMP community string or port, or if SNMP is not enabled on the device. To fix this, select the View device credentials link in the Device Communications section.
B
Brian JordanAug 21, 2025
How to fix Telnet Error: command timed out in Dell PowerConnect W-Airwave Software?
- D
  Dennis CervantesAug 21, 2025
  A Telnet Error: command timed out indicates that the Telnet username and password specified for the device are incorrect, or an incorrect Telnet port is specified. To resolve this, return to the Device Communications area on APs/Devices > Manage, enter the correct credentials, and select Apply.
K
khallAug 25, 2025
What to do if Dell PowerConnect W-Airwave device status remains down after being added to a group?
- M
  Mr. Anthony OconnellAug 25, 2025
  If the Dell Software device status remains down after being added to a group, it might be due to an incorrect SNMP community string or port, or SNMP might not be enabled on the device. To resolve this, verify and correct the SNMP community string or enable SNMP on the device. Alternatively, the Telnet username, password, or port specified for the device could be incorrect. In this case, check and correct the Telnet username or password and ensure the correct Telnet port is being used. Finally, the device might not be responding on the network. Verify the device's network connectivity to solve this.
C
Chad LeeAug 27, 2025
What to do if I get an error fetching existing configuration in Dell PowerConnect W-Airwave?
- D
  Deanna HamiltonAug 28, 2025
  If you're encountering an error fetching an existing configuration in Dell Software, it's likely because AirWave (AMP) has incorrect credentials and couldn't log in. To resolve this, go to the Device Communications area on the APs/Devices > Manage page, enter the correct credentials, and then select Apply.
A
andrewballardAug 31, 2025
Why does SNMP Get Failed error occur in Dell PowerConnect W-Airwave Software?
- T
  Trevor BrownAug 31, 2025
  If you are experiencing an SNMP Get Failed error with Dell Software, the cause might be incorrect SNMP credentials or configuration. To fix this, verify that SNMP is enabled and that the credentials and access ports are configured correctly on both the target device and in AirWave.
X
xburnsSep 2, 2025
What to do if Dell Software reports an unexpected LAN MAC Address?
- E
  Erica JacobsSep 2, 2025
  If Dell Software reports an unexpected LAN MAC Address found at this device’s IP address, it could mean a physical hardware change occurred without using the Replace Hardware feature in AirWave, or there is an IP address conflict. Use the Replace Hardware button at the bottom of that page in order to avoid this message.
R
Ryan GonzalezSep 5, 2025
What to do if unexpected LAN MAC address found on Dell PowerConnect W-Airwave Software?
- C
  curryrobertSep 6, 2025
  If you encounter an 'Unexpected LAN MAC Address' for a Dell Software device, it means the device's LAN MAC address has changed. To resolve this, either click 'Replace Hardware' if the device has been physically replaced, or click 'Reset MAC Address' to update the stored MAC address.
L
Lisa HernandezSep 8, 2025
Why Dell Software device status remains down after adding to group?
- E
  Eric CuevasSep 8, 2025
  If the Dell Software device status remains 'Down' after adding it to a group, the issue is likely an error in the SNMP community string. To fix this, ensure that SNMP is enabled and that the correct credentials and access ports are configured on both the target device and within AirWave.
P
Paige GraySep 12, 2025
How to fix Telnet error command timed out on Dell PowerConnect W-Airwave?
- A
  Andrew SaundersSep 12, 2025
  If you are getting a 'Telnet Error: command timed out' error for your Dell Software device, it means the Telnet/SSH username and password specified for the device are incorrect. To resolve this, go to the Device Communications area on the APs/Devices > Manage page, enter the correct credentials, and select Apply.

Summary

Chapter 1 Introduction

AWMS-A Unified Wireless Network Command Center

Introduces AWMS as a central console for monitoring, analyzing, and configuring wireless networks.

AirWave Management Platform

Dell PowerConnect W Configuration

Integrating AWMS into the Network and Organizational Hierarchy

Chapter 2 Installing AWMS

AWMS Hardware Requirements and Installation Media

Details hardware requirements and installation media needed for AWMS.

Installing Linux CentOS 5 (Phase 1)

Provides steps for installing the prerequisite Linux CentOS 5 operating system.

Installing AWMS Software (Phase 2)

Guides through the installation of the AWMS software itself.

Configuring and Mapping Port Usage for AWMS

Chapter 3 Configuring AWMS

Defining General AWMS Server Settings

Details the initial step of configuring general settings for the AWMS server.

Defining AWMS Network Settings

Guides on confirming and defining AMP network settings for AWMS.

Creating AWMS Users

Explains how to add, edit, or delete AWMS users with varying privilege levels.

Creating AWMS User Roles

Describes how to define user roles, access levels, and viewable devices in AWMS.

Enabling AWMS to Manage Your Devices

Details how to define basic settings for AWMS to communicate with and manage devices.

Configuring TACACS+ and RADIUS Authentication

Explains how to use external user databases for password management for AWMS administrators.

Configuring Cisco WLSE and WLSE Rogue Scanning

Configuring ACS Servers

Auditing PCI Compliance on the Network

Chapter 4 Configuring and Using Device Groups in AWMS

AWMS Group Overview

Explains the concept of groups for automating device configuration and compliance auditing.

Viewing All Defined Device Groups

Configuring Basic Group Settings

Provides steps to configure basic group settings and continue with additional procedures.

Configuring Group Security Settings

Explains how to set security policies for APs within a device group.

Configuring Group SSIDs and VLANs

Guides on creating and editing SSIDs and VLANs that apply to a device group.

Adding and Configuring Group AAA Servers

Details how to configure RADIUS servers on the Group > AAA Servers page.

Configuring Radio Settings for Device Groups

Explains how to specify detailed RF-related settings for devices in a particular group.

An Overview of Cisco WLC Configuration

Configuring WLANs for Cisco WLC Devices

Defining and Configuring LWAPP AP Groups for Cisco Devices

Configuring Cisco Controller Settings

Defines general Cisco WLC settings, mobility groups, NTP, and Spanning Tree Protocol.

Configuring Group PTMP;WiMAX Settings

Configuring Proxim Mesh Radio Settings

Using Global Groups for Group Configuration

Chapter 5 Discovering, Adding, and Managing Devices

Device Discovery Overview

Explains how AWMS discovers existing APs, edge switches, and other network devices.

Discovering and Adding Devices

Details the methods AWMS uses for device discovery, including SNMP/HTTP scanning and CDP.

SNMP;HTTP Scanning

Describes SNMP/HTTP scanning as the primary method for discovering devices and rogue devices.

Adding Networks for SNMP;HTTP Scanning

Adding Credentials for SNMP;HTTP Scanning

Explains how to define scan credentials governing device discovery.

Defining a SNMP;HTTP Scan Set

Details how to create a scan set by combining networks and credentials for device discovery.

Running a Scan Set

Provides a procedure for executing a scan set to discover devices.

Enabling Cisco Discovery Protocol (CDP)

Assigning Devices to AWMS from APs;Devices > New Page

Guides on adding discovered devices to a group and specifying their management mode.

Manually Adding Individual Devices

Covers situations requiring manual addition of devices to AWMS.

Adding Devices with the Device Setup > Add Page

Explains using the Device Setup > Add page for manual device addition.

Adding Multiple Devices from a CSV File

Monitoring Devices

Discusses various device monitoring options available in AWMS.

Viewing Device Monitoring Statistics

Auditing Device Configuration

Explains how to verify device configuration status and determine changes for managed mode.

Configuring and Managing Devices

Covers individual device configuration settings within device groups.

Moving a Device from Monitor Only to Manage Read;Write Mode

Guides on shifting a device from Monitor Only mode to Manage Read/Write mode.

Configuring AP Settings

Details how to edit AP settings for a specific device.

Configuring Device Interfaces for Cisco Catalyst Switches

Configuring Cisco Router and Switch Interface Settings

Troubleshooting a Newly Discovered Device with Down Status

Provides steps to troubleshoot devices that appear with a Down status.

Chapter 6 Creating and Using Templates

Group Templates

Describes configuration tools that allow AWMS to manage device settings using templates.

Viewing and Adding Templates

Configuring General Template Files and Variables

Details the general aspects of configuring AP device templates and common variables.

Configuring General Templates

Provides steps to configure templates within a group.

Using Directives to Eliminate Reporting of Configuration Mismatches

Using Substitution Variables in Templates

Using AP-Specific Variables

Configuring Cisco IOS Templates

Guides on controlling Cisco IOS template settings for groups and devices.

Applying Startup-config Files

Explains how AWMS instructs APs to copy startup-config files from AWMS.

WDS Settings in Templates

Supporting Multiple Radio Types via a Single IOS Template

Configuring Single and Dual-Radio APs via a Single IOS Template

Configuring Cisco Catalyst Switch Templates

Configuring Symbol Controller; HP WESM Templates

Configuring a Global Template

Explains how to define a single template in a global group for managing access points.

Chapter 7 Using RAPIDS and Rogue Classification

Overview Tab

Provides an overview of rogue device detection using RAPIDS, rules, and containment options.

List

Guides on viewing rogue APs and selecting rogue device types for analysis.

RAPIDS Setup

Details how to configure the AWMS server for RAPIDS and define behavior settings.

RAPIDS Rules

Explains how to define, use, and monitor RAPIDS rules for classifying detected devices.

Score Override

Chapter 8 Performing Daily Administration in AWMS

Overview of Triggers and Alerts

Describes triggers and alerts generated by AWMS for monitoring wireless LAN performance.

Viewing Triggers

Creating New Triggers

Provides steps to create and configure new triggers with specific settings.

Viewing Alerts

Responding to Alerts

Monitoring and Supporting WLAN Users

Details how the AWMS Users pages support WLAN users.

Overview of the Users Pages

Explains the multiple types of user data displayed on the Users pages.

Monitoring WLAN Users With the Users > Connected and Users > All Pages

Guides on displaying all users currently connected and aware by AWMS.

Supporting Guest WLAN Users With the Users > Guest Users Page

Evaluating and Diagnosing User Status and Issues

Explains how to view and process user information from User Detail and Diagnostic pages.

Evaluating User Status with the Users > User Detail Page

Guides on evaluating user status through the Users > User Detail page.

Evaluating User Status with the Users > Diagnostics Page

Details how to evaluate user status using the Users > Diagnostics page.

Supporting AWMS Stations with the Master Console

Adding a Managed AMP with the Master Console

Monitoring and Supporting AWMS with the Home Pages

Highlights the Home section as the primary starting point for monitoring and AWMS functions.

Monitoring AWMS with the Home > Overview Page

Configuring Your Own User Information with the Home > User Info Page

Monitoring and Supporting AWMS with the System Pages

Covers the System pages for centralized AWMS data and settings management.

Using the System > Status Page

Using the System > Event Logs Page

Using the System > Performance Page

Upgrading AWMS

Backing Up AWMS

AWMS Failover

Chapter 10 Using the AWMS Helpdesk

AWMS Helpdesk Overview

Monitoring Incidents with Helpdesk

Creating a New Incident with Helpdesk

Provides steps to create a new Helpdesk incident.

Creating New Snapshots or Incident Relationships

Using the Helpdesk Tab with an Existing Remedy Server

Appendix C Access Point Notes

Resetting Cisco (VxWorks) Access Points

Appendix G Installing AWMS on VMware ESX (3 i v. 3.5)

Creating a New Virtual Machine to Run AWMS

Installing AWMS on the Virtual Machine

AWMS Post-Installation Issues on VMware