Dell PowerConnect W-Airwave - Viewing Alerts

226 | Performing Daily Administration in AWMS Dell PowerConnect W AirWave 7.1 | User Guide
Viewing Alerts
AWMS displays alerts and provides additional alert details in two ways, as follows:
1. The Alerts Summary table is one way to monitor and process AWMS alerts. The
Alert Summary table is
available on the following AWMS pages, and is illustrated in Figure 154:
 APs/Devices > List
 Groups > Monitor
 Home > Overview
 Users > Connected
 Users > User Detail
Figure 154 Alert Summary T
able Illustration
This table displays alerts as follows; click th
e alert Type to display alert details:
 AMP Alerts—Displays details for all device alerts.
 IDS Events—Displays details of all Intrusion Detection System (IDS) events and attacks.
 Incidents—Displays recent helpdesk incidents in which the incidents are open and associated to an AP.
For a complete listing of incidents, navigate to the Helpdesk > Incidents page.
 RADIUS Authentication Issues—Displays RADIUS-related alerts for devices in the top viewable folder
available to the AWMS user. The detailed list displays the MAC address, username, AP, radio,
controller, RADIUS server, and time of each event. Alerts can be sorted by any column.
2. The second way to display and process alerts is to use the Aler
ts and Severe Alerts counters in the Status bar
at the top of all AWMS pages, illustrated in Figure 155.
Figure 155 Alerts in the AWMS
Status Bar
Click the Alerts or the Severe Alerts counter or navigate t
o the System > Alerts page. Figure 156 illustrates
this page.
Note: The Incidents portion of this Alert Summary table only increments the counter for incidents that are open and associated to
an AP. The incidents are based on the Top folder on the Groups > Monitor page and on the Home > Overview page. Incidents that
are not related to devices in that folder are not counted in this Alert Summary.
To view all incidents, including those not associated to an AP, navigate to the Helpdesk > Incidents page.