Witness information does not appear in
iDRAC
About this task
Witness IP is not reported
NOTE: Witness IP does not require a valid Service Tag to populate in iDRAC front-end.
Items to check:
1. Witness NIC 1 is improperly connected to a configured network
a. Ensure all cables are securely plugged in.
2. Abnormal Witness NIC LED behavior
a. Link and Port LED do not illuminate
b. Link LED flickers once then stays dark
NOTE: This is most likely an issue with the Witness BIOS. Please see Recovering the Witness BIOS.
c. Port activity LED lights up a steady yellow
NOTE: This means link is up but inactive. Please connect to a properly configured network.
3. IP address does not appear in Witness host serial connection (Witness host network: Witness host OS)
NOTE: IP address does not appear in Witness host serial connection (Witness host network: Witness host OS)
4. DOSA-W package is not installed/DOSA-W package is not correctly deployed. Deploy or start the DOSA-W service. Witness
DOSA-W deployment
a. As part of the above deployment, ensure that all host-specific steps have been followed. Example: Deployment on ESXi
requires modification of kernel parameters through the "bootconfig" file.
If IP address still does not populate after the above steps, confirm that all firmware is up to date and that the connected
network is configured properly. Finally, attempt an AC cycle of the chassis (with at least 30 seconds of AC OFF before AC ON).
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68 Witness information does not appear in iDRAC
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