Witness Service Tag, EPPID, MAC
information not reported
About this task
Witness Service Tag, EPPID, and MAC information require a valid Witness Service Tag to populate in iDRAC front-end.
Items to check:
1. Valid Service Tag in compute sled CPLD
a. Check for valid Service Tag in compute sled CPLD: User interfaces: CPLD, If no tag is found, move to step 2.
b. If tag is found, allow time for CPLD to populate to iDRAC front-end
2. Valid Service Tag in Chassis Manager backup FRU/Witness FRUUse Witness Service Tag deployment to:
ā Check the CM backup FRU area for a valid Service Tag
ā Check the Witness FRU for a valid Service Tag
3. If CM does not have a valid tag but the Witness does:
a. trigger the Easy Restore process by either rebooting the CM or physically reseating the Witness node.
b. When CM is back up, repeat steps 1-2
4. If neither CM nor Witness has a valid service tag:
a. use Witness Service Tag deployment to program a digital Service Tag that matches the physical Service Tag of the
Witness.
b. Trigger the Easy Restore Process by either rebooting the CM or physical reseating the Witness node.
c. When CM is back up, repeat steps 1-2
14
Witness Service Tag, EPPID, MAC information not reported 69
To Next Page
Loading...
