Removing the palmrest and keyboard assembly..................................................................................................84
Installing the palmrest and keyboard assembly....................................................................................................85
Chapter 3: Drivers and downloads............................................................................................... 87
Chapter 4: BIOS setup.................................................................................................................88
BIOS overview................................................................................................................................................................... 88
Entering BIOS setup program........................................................................................................................................ 88
Navigation keys..................................................................................................................................................................88
One time boot menu.........................................................................................................................................................89
System setup options.......................................................................................................................................................89
Updating the BIOS............................................................................................................................................................ 93
Updating the BIOS in Windows................................................................................................................................93
Updating the BIOS in Linux and Ubuntu................................................................................................................ 93
System and setup password...........................................................................................................................................93
Assigning a system setup password....................................................................................................................... 94
Deleting or changing an existing system setup password.................................................................................94
Clearing BIOS (System Setup) and System passwords.......................................................................................... 94
Chapter 5: Troubleshooting.........................................................................................................96
Handling swollen Lithium-ion batteries........................................................................................................................ 96
Dell SupportAssist Pre-boot System Performance Check diagnostics................................................................96
Running the SupportAssist Pre-Boot System Performance Check................................................................97
Built-in self-test (BIST)................................................................................................................................................... 97
M-BIST........................................................................................................................................................................... 97
LCD Power rail test (L-BIST)................................................................................................................................... 98
LCD Built-in Self Test (BIST)................................................................................................................................... 98
System-diagnostic lights................................................................................................................................................. 98
Recovering the operating system................................................................................................................................100
Real-Time Clock (RTC Reset)...................................................................................................................................... 100
Backup media and recovery options........................................................................................................................... 100
WiFi power cycle..............................................................................................................................................................100
Drain residual flea power (perform hard reset)........................................................................................................ 101
Chapter 6: Getting help and contacting Dell...............................................................................102
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