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Dent ELITEpro XC - Troubleshooting Wi-Fi Connections

Dent ELITEpro XC
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127
DENT Instruments
ELITEpro
Appendices
changing a Setup Table are not yet available. The Web Server interface is convenient for verifying a
meter is correctly connected by viewing real-time values without needing a PC or laptop.
Using the ELITEpro Mobile App to connect to the ELITEpro XC Access Point
The ELITEpro Mobile App provides access to any ELITEpro XC or SP meter. Use this app in a remote
setting, such as your car or office, to access data from an ELITEpro meter. Once connected with the
meter, you can see real-time data to verify connections and read voltage, current, kW, kVA, PF,
kVAR, and other parameters. You can also see a Phasor plot graph that displays the phase
relationship between voltage and current. See the Mobile App Instruction Guide for information on
how to set up the Mobile app and connect to the logger.
Troubleshooting Wi-Fi Connections
If you are unable to connect to the logger, check the following items:
1) Connect to the logger using a USB connection. From within ELOG, view the logger properties under
Logger > Communication > Logger Properties.
2) Check the signal strength indicator (in percent or dBm) to ensure you have a good signal.
3) Ensure the Wi-Fi section has the proper settings (i.e. correct addresses). Ensure the Wi-Fi module is
active, which can be determined by the “No TCP connection” message. Ensure the blue COMM LED
is not blinking.
4) If you are unable to make a connection, contact DENT Instruments for questions and assistance.
Feature
USB
Ethernet
Bluetooth
Wi-Fi
16 MB
Approximate
Download Time
4 Min
12 Min
22 Min
40 Min
Range
Length of USB
cable
Length of
network cable
10-100ft
40-100ft
Access With…
PC + ELOG
PC + ELOG or
Mobile App or
Web browser
Bluetooth-
enabled PC +
ELOG
PC + ELOG or
Mobile App or
Web browser

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