Dexcom Share - Following Checklist

100 Troubleshooting, Warranty and Customer Support
turned on.
- Check the delay setting for the notications. If the delay
is a value other than 0, your Sharer must be below (or
above) the threshold for that amount of time before a
notication is sent.
- If you are using your smart device as a phone at the time,
you may not get an audible alert.
Following Checklist
Follow these requirements to ensure a successful Dexcom
Follow app setup.
1. Make sure your smart device is compatible
with the Dexcom Follow app. See
dexcom.com/share2-compatibility for details.
2. Follower’s smart device has Airplane Mode turned off.
3. Follower’s smart device is not in Do Not Disturb.
4. Follower’s smart device sound is on if you would like to
hear notications.
5. Follower’s smart device is sufciently charged or
charging.