94 Troubleshooting, Warranty and Customer Support
smart device will recover your Follower information from
the smart device you are replacing.
Smart Watch Troubleshooting
Why is my smart device displaying a glucose reading
but my smart watch is not?
- Check to see if your smart device and smart watch are
within range to receive signal.
- Make sure your smart watch battery is charged.
- Make sure your smart watch settings allow notications to
show on both devices.
Why are my smart device and smart watch displaying
two dierent glucose readings?
- Sometimes there can be a brief delay in displaying the
current glucose reading between smart devices.
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