96 Troubleshooting, Warranty and Customer Support
Tips:
1. Read the Dexcom G4 PLATINUM System User’s Guide
before using Dexcom Share.
2. Always conrm information with a blood glucose meter
before you make treatment decisions.
3. Do not disable alerts on your receiver when using
Dexcom Share.
Dexcom Follow App Troubleshooting
When the Dexcom Follow app is not working, the
Dashboard screen will notify the Follower. The following
table explains the different statuses of the Dexcom Follow
app and provides troubleshooting tips for each status.