My CF cards icons are marked with an X
If your CF cards are marked with an X, they may not be
formatted properly. Navigate to the DATA MENU and select the
card you want to format.
My CF cards are empty but my frame counter is at zero
If your CF cards are empty and formatted properly, you may
need to format your internal SSD. Navigate to DATA MENU and
select the SSD Drive.
Note: Only format the SSD when you are sure all of the data
stored on the drive has been properly backed up!
I have microphones plugged in, but when I check the
footage, my audio les are empty!
There are a number of issues that could cause your audio
not to record properly. If you are using phantom-powered
microphones, make sure to navigate to the AUDIO MENU, and
make sure that phantom power is turned on for each channel
you wish to use. Some mics can’t accept phantom power and
need to be powered by their own batteries. If your microphones
do not have phantom power, make sure that they have fresh
batteries, and that phantom power is turned OFF.
If both of these have been checked, make sure your audio
levels are turned up to an appropriate volume. Use the audio
knobs on the righthand side of the camera to adjust the volume.
TROUBLESHOOTING 41
This change should be reected in the audio meters on the
bottom left corner of your home screen.
Always make sure that your audio meters are turned on when
recording audio. If the audio meters are not moving, audio may
not be recording properly. To turn the volume display on and
off, navigate to the SOUND MENU and select VOL DISPLAY.
IN POST
My CF card is corrupt
If your CF card is corrupted before you are able to dump the
footage on it to the computer, try copying footage directly from
the D16’s internal SSD drive. We advise you to back up footage
frequently when using cards, to ensure that all data is intact.
If your CF card is corrupted before you being shooting, use the
DATA MENU to format the card. That should solve the issue.
How do I edit my DNG les?
There are a number of ways to edit your DNG les. We suggest
using our LightPost software to do a grade that can be exported
to Quicktime for fast editing in any professional editing software.
If you want to edit directly from your raw CinemaDNG les, you
can do so in Adobe Premiere’s latest Creative Cloud edition.