Dikai DK-D03S - TROUBLESHOOTING SOLUTIONS

Operation Manual
D0 3 S Thermal Transfer Overprinter
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Print Job
Error
Print job can’t be
recognized
Re-load print job.
Change new SD card and reload print job.
Re-edit print job.
Common Errors
Solution
Boot screen can’t jump to ready screen
Restart printer
System time change to year 2069
automatically.
Restart printer.
Change the button battery of touch screen.
Touch screen error
Calibrate touch screen.
Keep touching no work area until sound “di..” stop,
follow instructions shown in blue screen.
Control box is well connected, error flashes
on the screen
Check if time in control box is set correctly.
Check if there are too many merge variable data, if
yes, cancel merge.
Print job download from USB is not fully
shown
Use DIKAI U-disk..
Re-load print job.
No printing
Check if print job is selected correctly.
Make sure proper space between printhead and
rubber anvil or roller.
Problem with printhead.
Encoder isn’t well connected (continuous mode).
Poor Printing Quality
TTR is not even.
Dirty printhead, clean it with DK clean wipe.
Dirty or damaged rubber anvil or roller.
Make sure proper darkness.
TTR is not available between printhead and reel
roller.
Make sure printer is steadily installed without any
swing.
Make sure proper space between printhead and
rubber anvil or roller.
Make sure proper air pressure.