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Dikai DK-D03S - TROUBLESHOOTING; COMMON ERROR ICONS

Dikai DK-D03S
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OPERATIONAL MANUAL
- 76 - D03S THERMAL TRANSFER OVERPRINTER
6. TROUBLE SHOOTING
The Diagnostics is displayed in abbreviated form on the Home screen, gives an aid to
troubleshooting.
The icons informing you of problems or potential problems include the followings.
Icon
Diagnose
Cause
Solution
Error with hall
of printhead
The printhead is not
at the home position
or Hull can’t
recognize the
magnet in printhead
Turn off power, remove ribbon cassette, check items as
below.
1. reel support can move flexibly
2. hull H6 can recognize magnet
3. Driving belt is tight
if not, please exchange with new one accordingly
Ribbon
Shortage
Ribbon finish or
ribbon break
Pull out ribbon cassette, load a new ribbon or reconnect
broken ribbon.
Check if ribbon is installed correctly.
Check if the 4 hall magnets can receive the signal; if not,
adjust the position of H4 until all of them can do it.
Abnormal
Tension
Ribbon break or
abnormal tension
Reconnect broken ribbon
Check if hull works, there are three magnets in hull roller,
all of them can recognize, if not, adjust the position of H4
until all of them can do it.
Cassette
Open
The cassette is not
installed or doesn’t
installed correctly
Check if ribbon cassette is installed correctly.
Check if hull works.
Local hard
disk error
SD card error
Power off printer, remove SD card and insert again.
Missed Prints
Missed prints
Check speed of packaging machine.
1. Surface Speed (Continuous)
low speed mode: 2m/min~25m/min
high speed mode: 4m/min~40m/min
2. Frequency
Intermittent: less than 450ppm
Continuous: 300ppm
Printing signals are not acquired correctly
Make sure printing signals effective.