SECTION 5 - TROUBLESHOOTING
5-12
SmartDate 5 06/08
Fault Message 1400- Corrupt File system
Description The job file can not be selected.
Possible
Causes
The database has become corrupted.
Remedial
Action
Use the “Restore to Factory” defaults function and re-
download the jobs.
Fault Message 1401 - Failed to Restore Job
Description Job failed to restore a following a power cycle
Possible
Causes
Job / Image / Font file missing
Remedial
Action
Re- download the job
Select another job
Fault Message 1402 - Failed to Update Job Data
Description Image field data will not update
Possible
Causes
NGPCL communications fault
Remedial
Action
Check the communications connection and configuration.
Fault Message 1403- Log File Full
Description
Printing may be stopped, depending on the option set for
logging.
Possible
Causes
The system Log file has become full up.
Remedial
Action
Retrieve the log file or disable the variable data logging to
continue printing.
Fault Message 1404 - Calendar File Exhausted
Description Unable to complete Job selection.
Possible
Causes
The Calendar file which is used for BBE date configuration
has become full up.
Remedial
Action
Download a new calendar file or select a job which does not
use a calendar file.
Table 5– 1: Fault Messages
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