SECTION 5 - TROUBLESHOOTING
5-13
SmartDate 5 06/08
Fault Message - 1500 Printer Overheat
Description The printer temperature has reached an unacceptable level.
Possible
Causes
High ambient temperature
The pack rate is too high.
Remedial
Action
Switch off the SmartDate 5 and allow to cool down.
Reduce the line speed.
Fault Message - 1501 Controller Overheat
Description
The controller temperature has reached an unacceptable
level.
Possible
Causes
High ambient temperature
Remedial
Action
Switch off the SmartDate 5 and allow to cool down.
Fault Message 1502 - Printhead Over Temperature
Description The printhead temperature is too high.
Possible
Causes
The print darkness level is too high.
The printhead is damaged.
The printhead thermistor is damaged.
Remedial
Action
Reduce the darkness level.
Replace the printhead.
Table 5– 1: Fault Messages