SECTION 5 - TROUBLESHOOTING
5-14
SmartDate 5 06/08
5.3.2 Warning Messages
In the event of a warning, a message is displayed on the Home screen or Menu
screen being accessed at the time. Home screen warnings can be hidden by
pressing the “Hide” option button. If the same warning re-occurs the message will
be displayed again. Menu screen warnings can also be hidden so that the action
being performed in a particular menu can be completed. In this case if the warning
re-occurs the message will not be displayed a second time, instead the Status
symbol will change to the warning symbol. This allows manual operation of the
printer without having to continually clear the warning message. e.g. missed print
warnings.
Table 5– 2: Warning Messages
Warning Message 2000 - Printhead Clean Required
Possible
Causes
The printhead has performed a specified number of prints and
requires cleaning.
Remedial
Action
Remove the cassette, clean the printhead then replace the
cassette.
Warning Message 2001 Clock Problem
Possible
Causes
The system clock has been reset to the default value.
Remedial
Action
Re-configure the system date and time.
Warning Message 2002 Printer processor Step Too Low
Possible
Causes
Remedial
Action
Contact Markem.Imaje
Warning Message 2003 Printer Command Failed
Possible
Causes
Incorrect Sequence of Manual Control Actions.
Remedial
Action