SECTION 5 - TROUBLESHOOTING
5-16
SmartDate 5 06/08
Warning Message 2105 - Discarded Print
Possible
Causes
The printer has auto-aborted a print in Low speed reprint
mode.
Remedial
Action
Increase the substrate speed.
Run a Speed profile to establish if the print is occurring at the
correct point of the packaging machine cycle.
Warning Message 2106 - Truncated Offset
Possible
Causes
The “Offset” amount has caused the image to exceed the
available ribbon / printhead width. The Offset has been
reduced to prevent cropping of the image.
Remedial
Action
Reduce the amount of Offset.
Warning Message 2107 - Substrate Over speed
Possible
Causes
The substrate is travelling faster than the maximum print
speed of the SmartDate 5.
Remedial
Action
Reduce the substrate speed.
Warning Message 2108 - Substrate Under speed
Possible
Causes
The substrate is travelling slower than the minimum print
speed of the SmartDate 5.
Remedial
Action
Increase the substrate speed.
Warning Message 2109 - Low Ribbon
Possible
Causes
The ribbon is nearing the end of the roll.
Remedial
Action
Prepare a new roll of ribbon ready to replace the existing one.
Table 5– 2: Warning Messages