SECTION 5 - TROUBLESHOOTING
5-35
SmartDate 5 06/08
5.13 Job Selection Problems
5.13.1 Selecting a Job
A valid Job or test pattern must be present in the printer memory for SmartDate 5
to able to print something. This can be done by selecting a test pattern in
Engineer mode or selecting a Job by using select Job in Producing or Ready
mode.
If selecting a Job, all the information must be present in the database or host PC.
Any relevant Image files, Settings files, Font or Logo files must be present.
5.13.2 Host PC
If a host PC is being used, it is important that the communication parameters are
set correctly, both at the PC and the SmartDate 5.
5.13.3 Image corruption problems
Images can occasionally become corrupted. This would be noticed in the form of
missing text fields on the image or not being able to select a Job.
To ensure that the images are as they should be, it is best to clear the problem
image out of the SmartDate 5 and re- download the design. To ensure that no
remnants of the corrupt image are left in the printer memory, select a Test Print
before re-selecting the image.
If there are no obvious image corruption problems, check the printhead data
flexible ribbon cable for damage.
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