1. HDMI-connection is not available at all, although everything is duly connected and ad-
justed.
2. Recurrent failure or jumping of picture during video playback or operation of file
browser.
3. Recurrent warning on TV screen about change of video mode during video play-
back or operation of file browser.
4. Sound troubles of TV set (during sound transmission through HDMI).
5. Color bars on screen.
6. Other artefacts
Note: reinitializing of HDMI-video output of the player at switching between file brows-
er and video playback (in the form of several second delay before playback start and
return to the file browser) is an expected and normal player behavior with current firm-
ware versions installed in any HDMI-equipment which does not prevent from using the
player. This feature does not relate to above troubles.
If you encounter the problems above:
First of all, make sure that the problem relates to HDMI connection: try to use
an analog connection to TV set (e.g., component). If problem persists after
using of analog connection, it shall mean that it relates not to HDMI, but to
your TV set.
● Try to switch on/off the sound transmission through HDMI (setup menu, Sound
setting section), sometimes it has a considerable effect on the situation.
● Try different settings of video output: 480i/720p/1080i/1080p, 23.976/24/
30/50/59.94/60Hz. Your TV set may not support some video modes, or does it
improperly. Change of video mode to another compatible with your TV set may
help solving the problem. You should test by consecutive examination of video
modes. It is suggested to start with the lowest picture resolutions.
● If possible, try to use another HDMI cable.
● If possible, try to change the mode of connection of the player to your HDMI-
equipment: e.g., instead of connection through a receiver, connect directly to a
TV set.
● If possible, try to connect the player to another TV set or AV-receiver. Since the
problem may be caused by another equipment, and not the player or HDMI ca-
ble.
If the problem persists, it is quite probable that the player is not compatible or
hardly compatible with HDMI-equipment. It is probable that the future firmware will
have modifications/updates eliminating problems with your HDMI-equipment.
You may post a written description of your problem on the manufacturer’s forum
or e-mail it (you may find its address at www.hdi.co.il). In such cases, please de-
scribe your problem in details as much as possible, including conditions and situ-
ations in which it manifests.
Troubleshooting
45
Chapter 9
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