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➒ TROUBLE SHOOTING
◆SYMPTOMS AND POSSIBLE CAUSES/REMEDIES
Check the following items. If any abnormality is found, consult the dealer from whom you
purchased this product or our nearest branch/office.
・The cable is not correctly connected.
・The DC power cord is disconnected from the power supply socket
of the product.
・The AC adapter is disconnected from the outlet.
・The zoom is in the TELE position, displaying only the white or
black part of the document.
・If you turn the power ON immediately after turning it OFF, the
product may not start. Wait for several seconds after turning the
power OFF, and then turn it back ON.
・The USB cable is disconnected.
・The output setting does not match the cable connected to the
unit. Set the correct output setting.
・Reconnect the AC adapter and the power cord.
・The monitor is not turned on.
・The input source of the monitor is not set correctly.
・The viewer software is not started correctly. Restart the software
and try to connect again.
・The product is not selected in the setting of the viewer software.
The output image
(resolution) changes
automatically.
・When the HDMI monitor is connected to the product, the output
image (resolution) is automatically changed based on information
from the connected monitor.
The image is out of focus.
・The document (subject) is too close to the lens. Move the
document (subject) slightly away from the lens.
・Press the One-push AF button [ ] on the operating panel.
・The intensity of the lighting is insufficient. Press the button [ ]
on the operating panel to adjust the brightness. Or press the button
[ ] to turn on the LED lighting.
・Camera image is paused by pressing the [ ] button on the
operating panel. Press the [ ] button again to restart the image.
・ Camera image is paused by selecting Freeze function in the
viewer software. Check the software and release the freeze.
・ Reconnect all the cables.
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