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Eloma Genius compact - Troubleshooting Guide

Eloma Genius compact
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40
15.3 Trouble Shooting
If your Joker isn’t working properly, review the following list first.
If you do not succeed, switch off, disconnect from mains, close water tap.
Call the after-sales service
Failure Possible Cause Remedy
No required heating
capacity, fan does not start
External main switch is turned off Turn the main switch on.
Fuse has tripped
Check the fuses in the building's
distribution system.
The ambient temperature of the
appliance was below +4°C for a
prolonged period of time
Heat the cooking chamber to above
20°C.
The appliance may only be operated
in frost-proof areas.
No steam generation Water tap closed Open water tap
Water in the cooking
chamber does not run off
Drain clogged
Remove drain-sieve and clean it,
flush the drain
Calcareous deposits on
inner panels
Water too hard. Water-softener
exhausted
Connect the oven to a water-
softener
Regenerate water softener
Formation of rust in the
cooking chamber
Poor water quality
Filter the water,
follow the installation instructions
Wrong cleaning agent
Use recommended cleaner agents
Incorrect cleaning agent Use Eloma cleaning agents.
Steam escapes from door
Door sealing exhausted, not
enough contact pressure to the
oven
Readjust the door latch
Door sealing defect Call the after-sales service
15.4 Turn off the combi steamer
Switch off by pressing ON/OFF key. The LED in the key extinguishes.
Close water tap.
Disconnect the appliance from the mains, if it is not used for a longer period of time.

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