User Manual QT250 and QT800 gen 2.5, ID 2021 2.3 20. April 2021
The actuator with digital or analog interface
does not respond normally to control signals.
The actuator responds normally when tested
with E3C.
Incorrect digital or analog inversion settings,
please check the configuration described in the
Eltorque E3C Manual.
OR
The digital or analog control system is not wired
or configured correctly.
The actuator does not respond either to control
signals or when tested with E3C.
Restart the actuator (power on/off).
Verify the power supply with a voltage meter. If
the power is OK, the communication interface
box is defected and must be replaced.
After replacement of interface, the actuator does
not operate correctly.
The interface has not been configured correctly,
please refer to section 3.8 Configuration.
Contact the local Eltorque agent for support if
required.
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