Emerson Branson LPX - Table 1.2 Branson Contacts

12 100-412-196 REV. 06
1.6.3 Departments to Contact
Call your local Branson Representative, or contact Branson by calling and asking for the
appropriate department, as indicated in Table 1.2 below.
My Local Branson Representative’s name is:
_______________________________________________________________________
_______________________________________________________________________
I can reach this representative at:
_______________________________________________________________________
_______________________________________________________________________
1.6.4 Pack and Ship the Equipment
1. Carefully pack the system in original packing material to avoid shipping damage. Plainly show the
RGA number on the outside of cartons as well as inside the carton along with the reason for
return. Make a list of all components packed in the box. KEEP YOUR MANUAL
2. Return general repairs by any convenient method. Send priority repairs by air freight. Prepay the
transportation charges FOB the repair site
Table 1.2 Branson Contacts
What you need help with or
information about
Whom to Call
At this Phone
Number...
Information about new welding
systems or components.
Your local Branson Rep or
Branson Customer Service.
203-796-0400
Ext 384
Application and setup questions on
the welding system.
Welding Applications Lab.
203-796-0400
Ext 368
Application assistance on the horns
and tooling.
ATG Lab.
203-796-0400
Ext 495
Technical questions about the
welding system.
Welding Product Support.
203-796-0400
Ext 355, 551
Technical questions about horns
and tooling.
ATG Lab.
203-796-0400
Ext 495
Ordering new parts. Parts Store. 877-330-0406
RGA’s, request for repair, status of
a repair.
Welding Repair
Department.
877-330-0405
System automation/hookup
information.
Product Support.
203-796-0400
Ext 355, 551
NOTICE
Items that are sent Freight Collect will be refused.