15 Troubleshooting
15.1 Overview
4200 transmitter troubleshooting overview
This chapter describes guidelines and procedures for troubleshooting the flowmeter. The information in this
chapter will enable you to:
• Categorize the problem
• Determine whether you are able to correct the problem
• Take corrective measures (if possible)
• Contact the appropriate support agency
Note
All ProLink III procedures provided in this section assume that your computer is already connected to the
transmitter and you have established communication. All ProLink III procedures also assume that you are
complying with all applicable safety requirements. See Using ProLink III with the transmitter for more
information.
Note
All Communicator key sequences in this section assume that you are starting from the “Online” menu. See
Using a Field Communicator with the transmitter for more information.
15.2 Status alerts, causes, and recommendations
The following alerts apply to the 4200 2-wire transmitter. Numbered alerts are presented in numerical order,
followed by unnumbered alerts in alphabetical order.
15.2.1 [001] EEPROM Checksum Error (Core Processor) (CP)
Alert
Checksum Error
Cause
An uncorrectable checksum mismatch has been detected.
Recommended actions
1. Reboot or power-cycle the transmitter to see if the alert clears.
2. Contact customer service.
15.2.2 [003] Sensor Failed
Alert
Sensor Failed
Configuration and Use Manual Troubleshooting
MMI-20048166 April 2019
Configuration and Use Manual 157
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