Table 14-2: Status alerts, causes, and recommendations (continued)
Alert number Alert title Possible causes Recommended actions
A010 Calibration
Failure
Many possible causes.
This alert will not clear until
you correct the problem,
acknowledge the alert, and
repeat the calibration.
• Ensure that your calibration procedure meets the
documented requirements, cycle power to the
meter, then retry the procedure.
A014 Transmitter
Failure
Many possible causes. • Ensure that all wiring compartment covers are
installed correctly.
• Ensure that all transmitter wiring meets
specifications and that all cable shields are
properly terminated.
• Check the grounding of all components. See
Check grounding.
• Evaluate the environment for sources of high
electromagnetic interference (EMI) and relocate
the transmitter or wiring as necessary.
• Contact Micro Motion.
A016
Sensor
Temperature
(RTD) Failure
The value computed for the
resistance of the line RTD is
outside limits.
• Check your process against the values reported by
the device.
• Contact Micro Motion.
A020 Calibration
Factors Missing
Some calibration factors
have not been entered or
are incorrect.
• Verify all of the characterization or calibration
parameters. See the sensor tag or the calibration
sheet for your meter.
• Perform site calibration procedures.
A021 Transmitter/
Sensor/
Software
Mismatch
The configured board type
does not match the physical
board.
• Verify all of the characterization or calibration
parameters. See the sensor tag or the calibration
sheet for your meter.
• Ensure that the correct board is installed.
A029 Internal
Electronics
Failure
This can indicate a loss of
communication between
the transmitter and the
display module.
• Cycle power to the meter.
• Replace the display module.
• Contact Micro Motion.
A030 Incorrect Board
Type
The loaded software is not
compatible with the
programmed board type.
• Contact Micro Motion.
A033 Insufficient
Pickoff Signal
The signal from the sensor
pickoff(s) is insufficient. This
suggests that the sensor
tubes or vibrating elements
are not vibrating. This alert
often occurs in conjunction
with Alert 102.
• Check for foreign material in the process gas or
fluid, coating, or other process problems.
• Check for fluid separation by monitoring the
density value and comparing the results against
expected density values.
• Ensure that the sensor orientation is appropriate
for your application. Settling from a two-phase or
three-phase fluid can cause this alert.
Troubleshooting Configuration and Use Manual
March 2021 MMI-20020954
130 Micro Motion Gas Specific Gravity Meters (SGM)
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