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PAPER ERROR
“SIZE”
“MEDIA”
The media size/type set in the
printer driver is different from the
size/type of media loaded
(Appears when PAPER MENU/
PAPER SOURCE/TRAY CHAINING
is set.)
Load the correct media size and type.
PAPER JAM
DUPLEX1
Media has misfed in the duplex. Press the
key to display the help
screen. Follow the instructions in the
help screen to remove the misfed
media.
PAPER JAM
DUPLEX2
Media has misfed in the duplex.
PAPER JAM
SECOND TRANS
Media has misfed in the transfer
roller area. This type of misfeed
means that the media did not
make it to the media exit area.
PAPER JAM
TRAY1
Media has misfed in Tray 1.
PAPER JAM
TRAY X
Media has misfed while being
pulled from the specified
tray (Tray 2 or 3).
PAPER JAM
VERTICAL TRANS
Media has misfed in the vertical
transfer area.
PAPER JAM
FUSER/EXIT
Media has misfed leaving the
fuser area.
Press the
key to display the help
screen. Follow the instructions in the
help screen to remove misfed media.
The enclosed toner cartridges
and photoconductor units are
not installed.
Be sure to install the enclosed toner
cartridges and photoconductor
units.
REPLACE TONER
X
The X toner cartridge is
completely empty.
Replace the toner cartridge.
TONER MISSING
CHECK X
The X toner cartridge is not
installed, or an unapproved
toner cartridge is installed.
Install a correct Epson toner
cartridge.
TRAYX EMPTY
“SIZE”
“MEDIA”
The X (Tray 1, 2 or 3) was specified
with the printer driver for
printing, but Tray X is empty. This
message appears when the
PAPER MENU/PAPER SOURCE/
TRAY CHAINING menu is set to
OFF.
Load the correct media into the
specified tray.
AcuLaser C3900 Series User’s Guide
Troubleshooting 144
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