Message Solution and Reference
Information
The paper has already been cut and
cannot be cut.
This error occurs when you press the Cut button at the position where the
paper is already cut.
Feed the paper by printing or pressing the Feed button to enable the Cut
button.
Maintenance Error
The ink cartridge is not installed correctly.
Install an ink cartridge with a sucient amount of ink remaining.
U “How to Replace the Ink Cartridges” on page 29
(On the home screen, an exclamation
mark on the ink levels)
Prepare a new ink cartridge to be replaced with the low-ink-level cartridge.
If you continue to use the low-ink-level cartridge, you may be required to
replace it during printing.
If you replace the cartridge during printing, you may see a dierence in color
between colors printed by the old cartridge and colors printed by the new one
due to a dierence in ink drying status.
If it is not acceptable for you, replace the ink cartridge with a new one before
starting printing.
U “How to Replace the Ink Cartridges” on page 29
The removed ink cartridge can be installed again and used until you are
prompted to replace it.
Information
You need to replace the following ink
cartridge(s).
Install an ink cartridge with a sucient amount of ink remaining.
U “How to Replace the Ink Cartridges” on page 29
Maintenance Error
Cannot recognize the ink cartridge.
Select “Next” to clear the error.
Reinstall the ink cartridge.
If the error reoccurs, replace the ink cartridge with a new one.
U “How to Replace the Ink Cartridges” on page 29
Information
You have not installed genuine Epson ink
cartridges.
For the best performance of the printer, it is recommended to use genuine
Epson ink cartridges.
Use of non-genuine Epson ink cartridges can adversely
aect
the printer and
print quality and prevent the printer from realizing its maximum performance.
Epson cannot guarantee the quality and reliability of non-genuine Epson
products.
Repairs for any damage or breakdown of this product due to the use of
non-genuine Epson products will not be free of charge even if the warranty
period is still valid.
Information
These ink cartridges are not compatible.
Because the installed ink cartridges are not the ones for this printer, an error
such as a cartridge detection error may occur.
Maintenance Error
Maintenance Box not installed.
Product Number: SJMB4000
Install a new maintenance box.
U “How to Replace the Maintenance Box” on page 32
Maintenance Error
Cannot recognize the Maintenance Box.
Product Number: SJMB4000
Reinstall the maintenance box.
If the error reoccurs, replace the maintenance box with a new one.
U “How to Replace the Maintenance Box” on page 32
CW-C4000 Series User’s Guide
Troubleshooting
63