Epson CW-C4000 Series - Roll Paper is Jammed

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Roll Paper is Jammed

Open the front cover.

Remove the jammed paper.

Pull out the leading edge of the roll paper, and then close the front cover.

CW-C4000 Series User’s Guide

Troubleshooting

Main Page

Table of Contents2
Before Use4
Manuals for this Product4
Downloading the Latest Version4
Symbols Used in this Guide5
About Models of this Product6
Gloss Black Ink/Matte Black Ink6
Software Introduction6
Product and Driver Versions7
How to Check the Product Version7
How to Check the Printer Driver Version7
Screens in this Manual7
Safety Precautions8
Cautions on Installation8
Cautions on Handling8
Cautions on Power Supply9
Cautions on Ink Cartridges11
Cautions on the Maintenance Box13
Caution Label14
Supported Paper15
Paper Shape/Form/Size15
Paper Types16
Paper that Cannot be Used17
Part Names and Functions19
Front19
Inside20
Rear21
Connectors22
Operation Panel23
Basic Operation25
Turning on or off25
Turning the Power on25
Turning the Power off25
Checking the Printer Status26
Checking the Paper Information26
Checking the Status of Consumables27
Printing Nozzle Check Patterns27
Printing Status Sheet28
Checking Network Connection and Settings28
Replacing the Ink Cartridges29
Checking Amount of Ink Remaining29
How to Replace the Ink Cartridges29
Replacing the Maintenance Box32
Checking the Amount of Empty Space in the Maintenance Box32
How to Replace the Maintenance Box32
Printer Driver Settings35
Media Definition35
Media Name35
Width36
Length36
Gap between Labels36
Media Form36
Media Saving37
Media Coating Type37
Print Quality37
Color Correction38
Spot Color Setting38
Settings for Paper Handling after Print38
Notification39
Pause39
Media Detection39
Loading and Replacing Paper40
Loading Roll Paper41
Loading Fanfold Paper46
Adjusting the Shutters51
How to Remove Paper53
Maintenance55
Cleaning the Exterior55
Cleaning the Platen56
Cleaning the Auto Cutter58
Cleaning the Print Head59
Printing Nozzle Check Patterns59
Head Cleaning60
Troubleshooting62
A Message Is Displayed on the Operation Panel62
Problems with Print Quality66
Horizontal White Banding66
White or Black Banding66
White or Black Banding Near the Edges66
Printed Colors Are Wrong66
Printed Characters Look Blurred67
Print Position Shifts67
Paper Is Smeared or Smudged with Ink67
Paper Is Fed and Ejected, and an Error Occurs67
Margins Are Generated on Printed Labels68
Margins of Label Are Large68
Printing from a Computer Is Impossible or Becomes Suddenly Impossible69
Checking Whether the Printer Driver Is Installed69
The Printer Does Not Turn on69
Print Job Is Canceled on PC but "Printing" Message on Printer Does Not Disappear69
Roll Paper Is Jammed70
Fanfold Paper Is Jammed72
Specifications74
Product Specifications74
Electrical Specifications76
Overall Dimensions77
Environmental Specifications78
Paper Specifications79
Ink Cartridge80
Maintenance Box81
Appendix82
Consumables and Options82
Ink Cartridge82
Maintenance Box83
Ot-Pt4084
Ot-Wa3486
Restriction of Use89
Notes90
Trademarks90

Epson CW-C4000 Series - Roll Paper is Jammed

Table of Contents

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