Unsupported paper is being used.
Solutions
Use paper supported by this printer.
& “Available Paper and Capacities” on page 274
& “Unavailable Paper Types” on page 277
Paper handling is inappropriate.
Solutions
Follow paper handling precautions.
& “Paper Handling Precautions” on page 29
The paper is moist or damp.
Solutions
Load new paper.
Static electricity is causing sheets of paper to stick to each other.
Solutions
Fan the paper before loading. If the paper still does not feed, load one sheet of paper at a time.
Too many sheets are loaded in the printer.
Solutions
Do not load more than the maximum number of sheets specied for the paper.
& “Available Paper and Capacities” on page 274
The paper settings on the printer are incorrect.
Solutions
Make sure the paper size and paper type settings match the actual paper size and paper type loaded in the
printer.
& “Paper Size and Type Settings” on page 29
Paper slips when paper dust adheres to the roller.
Solutions
Clean the roller.
& “Improving Paper Feeding Problems” on page 130
Multiple sheets of paper feed at the same time during manual 2-sided printing.
Solutions
Remove any paper that is loaded in the paper source before you reload the paper.
Solving Problems
>
The Printer Does Not Work as Expected
>
Paper Does Not Feed Properly
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