6-2
Maintenance and Troubleshooting
YoucannotinstallEPSONTWAIN.................... 6-15
SoftwareOperationProblems ............................ 6-15
YoucannotstartEPSONTWAIN. .................... 6-15
You can’t select optional equipment (Film Adapter). . . . . 6-16
ScanningProblems...................................... 6-16
Imageisdark,withlittleornodetail. ................. 6-16
You cannot scan an image or you only get a few dots for the
scannedimage. .................................. 6-16
Moiré (cross-hatch) patterns appear in the scanned image 6-17
Colorsdifferfromtheoriginal........................ 6-17
Poor character recognition during OCR scanning. . . . . . . 6-18
Pressing the button on the scanner does not start scanning.6-18
Scannedimagebyusingthebuttonismissing.......... 6-18
UpgradingfromWindows98toWindows2000............. 6-19
UninstallingEPSONTWAIN ........................ 6-19
DuringWindows2000installation.................... 6-20
Recovering from Scanner Software Installation Problems on Windows
6-20
ForWindows98users .............................. 6-23
ForWindows2000users ............................ 6-26
SizingupYourSystem................................... 6-28
RAMandharddisksize............................. 6-28
Acceleratorboards ................................. 6-28
Videocards........................................ 6-29
Monitors.......................................... 6-29
Filecompressionsoftware........................... 6-29
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