Maintenance and Troubleshooting
6-7
Problems and Solutions
Most of the problems you will encounter while operating your
scanner and software have simple solutions. This section divides
scanner problems into six categories:
ErrorIndicator..................page6-8
OperatingProblems .............page6-9
QualityProblems................page6-10
SoftwareSetupProblems.........page6-15
Software Operation Problems . . . . . page 6-15
ScanningProblems ..............page6-16
Seethetablein“Error Indicator” on page 6-8 first. If this does not
help you solve your problem, go to the category for the type of
problem you have, then look for the problem description.
TheonlineColorGuidealsoprovidesversatiletipsandother
information helpful for problem-solving.
Note:
If some settings appear dimmed in EPSON TWAIN, they cannot be
selected because of the capability of your scanner or your choice of other
settings.
If you cannot solve a problem after reading and following the
information in this section, contact your dealer or a qualified
customer support person for assistance.