Epson PLQ-30 User Manual

The USB setting is incorrect. Confirm the USB setting is correct. See “Correcting USB Problems”
on page 81 for details.
The printer is hung-up (stopping in abnormal
situations).
Turn the printer off and wait for a while. Then, turn the printer on
again, and start printing.
The cable used in the WNI 4915 mode is not the
one shipped with the printer.
Ensure that the correct dedicated cable is always used.
The printer does not print when the computer sends data.
Cause What to do
The printer is paused.
Press the Offline button to turn off the Power light.
The interface cable is not plugged in securely. Check that both ends of the cable between the printer and the
computer are plugged in securely. If the cable is connected
correctly, run a self-test as described in “Printing a Self Test” on
page 83.
Your interface cable does not meet the printer
and/or computer specifications.
Use an interface cable that meets the requirements of both the
printer and computer. See “Electronic” on page 107 and your
computer documentation.
Your software is not properly set up for your
printer.
Select your printer from the Windows desktop or in your
application. If necessary, install or reinstall the printer driver
software.
The printer makes noise, but nothing prints or printing stops abruptly.
Cause What to do
The ribbon has too much slack, the ribbon has
come loose, or the ribbon cartridge is not installed
properly.
Remove any slack in the ribbon by turning the ribbon-tightening
knob, or reinstall the ribbon cartridge as described in the section
under “Replacing the ribbon cartridge” on page 96.
The printout is pale.
Cause What to do
The ribbon is worn out. Replace the ribbon cartridge as described in “Replacing the ribbon
cartridge” on page 96.
The printout is faint.
Cause What to do
The ribbon is worn out. Replace the ribbon cartridge as described in “Replacing the ribbon
cartridge” on page 96.
Part of the printout is missing, or dots are missing in random positions.
Cause What to do
PLQ-30/PLQ-30M User’s Guide
Troubleshooting 77

Epson PLQ-30 Specifications

General

Color	-
Bitmap fonts	Courier, Draft, OCR-B, Orator, Prestige, Roman, Sans Serif, Script
Character sets	ISO 8859-15, PC437, PC850, PC858
Character pitch	10, 12 cpi
Built-in barcodes	CODABAR (NW-7), Code 128 (A/B/C), Code 39, EAN13, EAN8, Industrial 2/5, Interleaved 2/5, UPC-A, UPC-E
Maximum number of copies	7 copies
Maximum print speed (LQ)	195 cps
Maximum print speed (draft)	360 cps
Maximum printing width (columns)	94
Print direction	Bi-directional
Ribbon life (black, LQ)	5 million characters
Ribbon life (black, draft)	10 million characters
Mean time between failures (MTBF)	12000 h
Standard interfaces	Parallel, RS-232, USB 2.0
AC input voltage	220-240 V
AC input frequency	50 - 60 Hz
Power consumption (standby)	4.5 W
Power consumption (typical)	64 W
Storage temperature (T-T)	-30 - 60 °C
Operating temperature (T-T)	5 - 35 °C
Operating relative humidity (H-H)	10 - 80 %
Windows operating systems supported	Windows 10, Windows 2000, Windows 7, Windows 8, Windows 8.1, Windows ME, Windows Vista, Windows XP
Product color	Gray
Country of origin	Indonesia
Page description languages	Epson ESC/P2, PPDS
Sound pressure level (printing)	55 dB
Needles	24
Print technology	Dot matrix
Connectivity technology	Wired
Pallet width	800 mm
Pallet height	3710 mm
Pallet length	1200 mm
Pallet width (UK)	1000 mm
Quantity per pallet	32 pc(s)
Quantity per pallet (UK)	48 pc(s)
Quantity per pallet layer	4 pc(s)
Quantity per pallet layer (UK)	6 pc(s)
Package depth	447 mm
Package width	255 mm
Package height	367 mm
Package weight	9.72 g
Quantity per pack	1 pc(s)

Weight and Dimensions

Depth	280 mm
Width	384 mm
Height	203 mm