Epson PLQ-30 User Manual

Power Supply
Power is not being supplied
The lights come on briefly and then go off. The lights stay off even when the power is turned on again.
Cause What to do
The voltage ratings of the printer and electrical
outlet may not match.
Check that the printer’s voltage rating matches the voltage of your
electrical outlet. If the voltages do not match, unplug the printer
and contact your dealer immediately. Do not reconnect the power
cord to an electrical outlet.
The printer does not work and the control panel lights are off even when you turn on the printer.
Cause What to do
The power cord is not properly plugged into the
electrical outlet or your printer.
Turn off the printer, and make sure the power cord is firmly
plugged into the electrical outlet and the printer, if necessary.
Then turn on the printer.
The electrical outlet does not work. Use a different outlet.
Printing
Printing or printout quality problems
The printer is on but it doesn’t print.
Cause What to do
The interface cable is broken or twisted. Check that the interface cable is not broken or twisted. If you have
another interface cable, replace the cable and check whether the
printer works correctly.
The printer is not connected directly to your
computer.
When you use a printer changer, printer buffer, or a extension
cable, the printer does not print correctly due to the combination
of these devi ces. Make s ure that the printer works correctly when it
is connected to your computer without these devices.
The printer driver is not installed correctly. Check that the printer driver is installed properly. If necessary,
reinstall the printer driver.
Paper is jammed or the ribbon or guard
mechanism is stuck.
Turn the printer off, open the printer cover and remove the
jammed paper or things that are stuck. To eject the jammed paper,
see “Clearing a Paper Jam” on page 82.
PLQ-30/PLQ-30M User’s Guide
Troubleshooting 76

Epson PLQ-30 Specifications

General

Color	-
Bitmap fonts	Courier, Draft, OCR-B, Orator, Prestige, Roman, Sans Serif, Script
Character sets	ISO 8859-15, PC437, PC850, PC858
Character pitch	10, 12 cpi
Built-in barcodes	CODABAR (NW-7), Code 128 (A/B/C), Code 39, EAN13, EAN8, Industrial 2/5, Interleaved 2/5, UPC-A, UPC-E
Maximum number of copies	7 copies
Maximum print speed (LQ)	195 cps
Maximum print speed (draft)	360 cps
Maximum printing width (columns)	94
Print direction	Bi-directional
Ribbon life (black, LQ)	5 million characters
Ribbon life (black, draft)	10 million characters
Mean time between failures (MTBF)	12000 h
Standard interfaces	Parallel, RS-232, USB 2.0
AC input voltage	220-240 V
AC input frequency	50 - 60 Hz
Power consumption (standby)	4.5 W
Power consumption (typical)	64 W
Storage temperature (T-T)	-30 - 60 °C
Operating temperature (T-T)	5 - 35 °C
Operating relative humidity (H-H)	10 - 80 %
Windows operating systems supported	Windows 10, Windows 2000, Windows 7, Windows 8, Windows 8.1, Windows ME, Windows Vista, Windows XP
Product color	Gray
Country of origin	Indonesia
Page description languages	Epson ESC/P2, PPDS
Sound pressure level (printing)	55 dB
Needles	24
Print technology	Dot matrix
Connectivity technology	Wired
Pallet width	800 mm
Pallet height	3710 mm
Pallet length	1200 mm
Pallet width (UK)	1000 mm
Quantity per pallet	32 pc(s)
Quantity per pallet (UK)	48 pc(s)
Quantity per pallet layer	4 pc(s)
Quantity per pallet layer (UK)	6 pc(s)
Package depth	447 mm
Package width	255 mm
Package height	367 mm
Package weight	9.72 g
Quantity per pack	1 pc(s)

Weight and Dimensions

Depth	280 mm
Width	384 mm
Height	203 mm