Epson PLQ-30 User Manual

2. Open the cover and press the release lever to move the upper mechanism. Then hold the jammed
paper with both hands and pull it out of the printer. If you can clear the paper jam, move the upper
mechanism to its original position by pulling the release lever and then close the printer cover. If it
is difficult to do so, go to the next step.
!
Caution:
Make sure that you move the upper mechanism by pulling the release lever. Do not pull the
mechanism by hand. It may damage the printer.
3. Turn on the printer while pressing the F1/Eject button. The printer is in the paper removing mode
and ready to start feed operations. See the table below to find out how the F1/Eject and F2 buttons
work in this mode and execute the appropriate operation.
Button Press Hold for a few seconds
F1/Eject Feeds paper forward a few lines every time you press it. Eject paper forward.
F2 Feeds paper backward a few lines every time you press
it.
Eject paper backward.
If you can clear the paper jam, turn off the printer, move the upper mechanism to its original
position by pulling the release lever, and then close the printer cover to finish the operation. If you
cannot clear the paper jam with this function, stop the operation and contact your dealer.
!
Caution:
Make sure that you move the upper mechanism by pulling the release lever. Do not pull the
mechanism by hand. It may damage the printer.
Printing a Self Test
Running the printer’s self test helps you determine whether the printer or the computer is causing the
problem:
❏ If the self test results are satisfactory, the printer is working properly and the problem is probably
caused by your printer driver settings, application settings, computer, or interface cable. (Be sure
to use a shielded interface cable.)
❏ If the self test does not print properly, there is a problem with the printer. See “Problems and
Solutions” on page 75 for possible causes and solutions to the problem.
Note:
❏ Prepare an A4 size sheet of paper before entering the self-test printing mode.
PLQ-30/PLQ-30M User’s Guide
Troubleshooting 83

Epson PLQ-30 Specifications

General

Color	-
Bitmap fonts	Courier, Draft, OCR-B, Orator, Prestige, Roman, Sans Serif, Script
Character sets	ISO 8859-15, PC437, PC850, PC858
Character pitch	10, 12 cpi
Built-in barcodes	CODABAR (NW-7), Code 128 (A/B/C), Code 39, EAN13, EAN8, Industrial 2/5, Interleaved 2/5, UPC-A, UPC-E
Maximum number of copies	7 copies
Maximum print speed (LQ)	195 cps
Maximum print speed (draft)	360 cps
Maximum printing width (columns)	94
Print direction	Bi-directional
Ribbon life (black, LQ)	5 million characters
Ribbon life (black, draft)	10 million characters
Mean time between failures (MTBF)	12000 h
Standard interfaces	Parallel, RS-232, USB 2.0
AC input voltage	220-240 V
AC input frequency	50 - 60 Hz
Power consumption (standby)	4.5 W
Power consumption (typical)	64 W
Storage temperature (T-T)	-30 - 60 °C
Operating temperature (T-T)	5 - 35 °C
Operating relative humidity (H-H)	10 - 80 %
Windows operating systems supported	Windows 10, Windows 2000, Windows 7, Windows 8, Windows 8.1, Windows ME, Windows Vista, Windows XP
Product color	Gray
Country of origin	Indonesia
Page description languages	Epson ESC/P2, PPDS
Sound pressure level (printing)	55 dB
Needles	24
Print technology	Dot matrix
Connectivity technology	Wired
Pallet width	800 mm
Pallet height	3710 mm
Pallet length	1200 mm
Pallet width (UK)	1000 mm
Quantity per pallet	32 pc(s)
Quantity per pallet (UK)	48 pc(s)
Quantity per pallet layer	4 pc(s)
Quantity per pallet layer (UK)	6 pc(s)
Package depth	447 mm
Package width	255 mm
Package height	367 mm
Package weight	9.72 g
Quantity per pack	1 pc(s)

Weight and Dimensions

Depth	280 mm
Width	384 mm
Height	203 mm