Epson PP 803 - Page 102

Troubleshooting and Diagnostics
6-3
During normal operation the following error messages may occur :
Note:
In an error case the printer changes into the OFFLINE mode. After error
correction press
key to change back again into the READY mode.
If an error correction is not possible call your service agent!
Display
That means ...
Cause / Action
BUFFER OVERFLOW
Handshake protocol
$
Check CTR - CTS or
error
XON/XOFF protocol
$
Check connector
$
Repeat data transfer
CARRIAGE ERROR
Horizontal drive without
$
Paper jam
function.
$
Print gap incorrect
Not possible to find the
$
PCC-value too low
right print head position
$
Ribbon feed guide isn´t
aligned with print head
$
Horizontal drive blocked
$
Encoder strip not in
correct position
$
Encoder strip is dusty
$
Encoder strip missing
$
Horizontal motor fault
$
Print CU-DEV defective
$
AGC procedure on not
workable position
$
No AGC ADJUST after
print head replacement
CHECK TOF POS
Perforation isn´t
$
Adjust the perforation of
adjusted with the tear
the form with the tear off
off edge
edge by pulling the paper
forwards or backwards
and press
$
Check if print head is in its
park positon
$
Ribbon cassette correctly
installed ?
$
see also diagram
6.8.5
Paper Jam TRF
ELECTR-FAN ERROR
Fan error on electronic
board
$
Press
key again
$
Hardware error; call
service