Epson PP 803 - Page 105

Troubleshooting and Diagnostics
Display
That means ...
Cause / Action
6-6
RIBBON UNLOCKED -
$
Horizontal drive
$
Open printer
CARRIAGE ERROR
without function
$
Check ribbon
$
Printer locking
$
Lock printer (see diagram
procedure faulty
$
Check if print head is in its
park positon
6.8.1 Locking Procedur
)
RIBBON UNLOCKED -
$
No ribbon cassette
$
Check ribbon cassette
CHECK RIBBON ...
detected
$
Move print head into park
$
Printer unlocked
$
Lock printer (see diagram
position
6.8.1 Locking Procedur
)
RIBBON UNLOCKED -
$
Cover not closed
$
Close cover to lock ribbon
COVER OPEN
correctly
RIBBON UNLOCKED -
$
Print gap incorrect,
$
Printer not locked
GAP ERROR
green ribbon
$
Wrong distance between
support not in right
print head and print bar
position.
$
Pins of the green ribbon
$
Value of AGC not
support broken
correct.
$
Check if print head is in its
park positon
$
AGC sensor defective
$
See also diagram
6.8.7 Gap Error
$
Error still there call service
RIBBON UNLOCKED -
Ribbon problems
$
Open printer
RIBBON ERROR
$
Check ribbon cassette
$
Lock printer (see diagram
6.8.1 Locking Procedur
or
6.8.3 Ribbon Error
)
SYSTEM ERROR
Problems with the
$
Switch printer off and on
system or the firmware
$
Error still there, call
service
UNLOCK PRINTHEAD
Printhead must be
unlocked
$
Press
to unlock the
print head
UNLOCK RIBBON
Ribbon cassette must
be unlocked
$
Press
to ulock the
ribbon cassette
UNLOCKING PRINTH.
Printhead will be
$
wait
unlocked